As a responsible Company G&R Removals Ltd and G&R Newcastle Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the General Data Protection Regulation (GDPR).
We collect information about you lawfully for two reasons: firstly, to process your order and fulfil the contract and secondly, to help provide you with the best possible service at all times.
We will not email you unless you have given us your consent except in relation to any orders you have placed with us and in processing the contract.
Your information will NEVER be sold on to a third party and will remain securely in our system.
So that we can process orders, we collect certain information about you. The information we will collect about you at the time of placing an order includes your name, address, phone and email address. We do not store credit card, debit card or payment details.
We will never collect sensitive information about you without your consent. For the purposes of order tracking and internal financial reporting, we store customer history.
We endeavour to keep the information we hold about you accurate and up to date. You can check the information that we hold about you by contacting us. The personal information which we hold will be held securely.
As an individual entering into a contract with G&R Removals Ltd or G&R Newcastle Ltd by placing an order, you are entitled to request a copy of the data we have stored; notify us of your desire to withdraw consent for the processing of your data; where reasonable, have your data removed or corrected and also to lodge a complaint with a supervisory authority. To make a complaint about misuse, email us firstname.lastname@example.org or via telephone 01753589080 (G&R Removals Ltd) or 01912721965 (G&R Newcastle Ltd) to have your data removed from our system.